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Frequently Asked Questions (FAQ)
 

Sample Related Questions:
Q. 1

Can I view the actual card(s) before deciding for my final order ? How To order for Samples?

Q. 2

How much is the sample cost ?

Q. 3

How much time it takes for delivery?

Q. 4

If sample cost is 100% adjustable in later bulk order ?

Q. 5

What all I get in a sample card? Do we get our text printed on sample(s) ?

Q. 6

How many cards I can choose as sample ?

 
Bulk order related Questions:
Q. 1

Can I order Blank cards (without printing) ?

Q. 2

What is the minimum & maximum order quantity ?

Q. 3

Can I choose the card for any other event other than wedding? Do you provide wordings for that as well ?

Q. 4

Do I have to pay any other additional taxes/levies/duties ?

Q. 5

Is payment on the site secure?

 
Delivery related Questions:
Q. 1

Can I track the delivery status online?

Q. 2

So, how much time it must take for the complete procedure ?

Q. 3

Do you do India delivery?

Q. 4

Is part delivery possible i.e. some cards to India and rest to one or more countries?

Q. 5

How do we track an order?

 
Printing related Questions:
Q. 1

Do you provide printing services? What are the printing charges ?

Q. 2

What is the procedure for proof ?

Q. 3

What are the font choices I have for my wedding card ?

Q. 4

Can you suggest me Wordings and Symbols for wedding invitation, RSVP card, Thank you card etc. ?

Q. 5

Do you provide printing for the guest names / guest list as well ?

Q. 6

Can you print the card in two languages, for instance English and Tamil ?

Q. 7

Can u print some cards for bride side and some for groom’s side?

Q. 8

Does your website name/advertisement is printed there on the invitation card?

Q. 9

Can I put die-cast symbol of my choice?

Q. 10

Can I print Initials or logo or symbols of my choice?

Q. 11

Can I choose and print text in the card for any other event other than wedding?

 
Add On Items related Questions:
Q. 1

Do you provide add-on cards e.g. RSVP, Thank You cards?

Q. 2

Can I add extra pages / inserts in the card ?

Q. 3

Will Add on cards match the main card?

Q. 4

Can I buy extra envelopes? Do you provide plastic envelopes/sleeves to protect the cards ?

 

             
 
Sample order related Questions:
Q. 1 Can I view the actual card(s) before deciding for my final order ? How To order for Samples?
A. 1 Yes, our site facilitates buying samples before actually deciding for bulk order. It takes 4-5 days to reach worldwide. For details please refer to 'How To Order'  page.  

 

Q. 2 How much is the sample cost ?
A. 2 We provide the samples free of cost. We only charge the shipping US $ 22.00 OR INR 1100.00 for up to 5 samples And US $ 8.00 OR INR 400.00 for every sample thereafter.
 

Q. 3 How much time it takes for delivery?
A. 3 We ship by FedEx or TNT. It takes 4-5 days to deliver worldwide right at your doorsteps.
 

Q. 4 If sample cost is 100% adjustable in later bulk order ?
A. 4 Yes, The shipping cost of upto 5 samples US $ 22.00 OR INR 1100.00 is 100% adjustable, If you place a bulk order (minimum order of $ 150 excluding shipping) with us.
 

Q. 5 What all I get in a sample card? Do we get our text printed on sample(s) ?
A. 5 Sample packet contains wedding invitation, matching envelope and inner leaf or inserts (As shown in the complete view of the card on website). Samples are sent blank. If you want we can send you the free printed sample to check the printing quality. We also can send you free samples of RSVP Card, Thank You Card, Place Card, Program Card etc. Please mention in the remarks.
 

Q. 6 How many cards I can choose as sample ?
A. 6 If you have decided for your card, you can order for just 1 sample. However, if you like more than one card and want to decide for the best among these only after viewing, you can order as many as sample cards you want.
 


Bulk order related Questions:
Q. 1 Can I order Blank cards (without printing) ?
A. 1 Yes, you can purchase the cards without printing. You can place the order for the blank cards directly from the website, by not choosing the option for printing. (By not putting a checkmark in the checkbox–printing required), or you can mail us your request at info@weddingcardshoppe.com
 

Q. 2 What is the minimum & maximum order quantity ?
A. 2 The minimum order quantity is 25 Nos. per design per color. There is no limit for maximum order quantity.
 

Q. 3 Can I choose the card for any other event other than wedding? Do you provide wordings for that as well ?
A. 3 Yes, you can choose any card for any function. In this case, you can just send the text to us with the suitable font and we will design it as we do not have wordings for them available with us. You can send us the text as a text file to info@weddingcardshoppe.com
 

Q. 4 Do I have to pay any other additional taxes/levies/duties ?
A. 4 Yes, VAT, Custom duties, local charges and any sort of charges by bank are payable by you (if applicable). As different countries have different charges for VAT / custom duty / other taxes, we cannot calculate or charge you for local duties or taxes on shipments outside India.
 

Q. 5 Is payment on the site secure?
A. 5 When checking out, you are transferred to a secured payment site to submit your credit card information. The credit card info is submitted on 128 bit SSL, which is highest level of security on the Internet.
 

Delivery related Questions:
Q. 1 Can I track the delivery status online?
A. 1 We provide you the tracking details after dispatching your parcel so you can online track the status of your parcel at their respective websites i.e. www.Fedex.com  or www.TNT.com .
 

Q. 2 So, how much time it must take for the complete procedure ?
A. 2 You can select the card(s) that suits your interest to receive as sample and make an order for them. Once your order for sample is received we will ship them within one working day. Simultaneous to ordering sample you can send us wordings in the word format. We will start designing the proofs immediately and will follow the complete procedure for proof as described here. So by the time you receive samples to make a decision, Proofs are also finalized.
Once you see the sample, finalize the proofs and your payment is thru, we take the job for printing. We will ship the cards immediately after they are ready and will intimate you about the delivery details.
4-5 days : For samples to reach and in the mean time proofs are finalized
2-3 days : For printing (General printing time)
4-5 days : For final cards to reach to you

Normally it must take 10 - 15 days for the complete procedure.
 
 

Q. 3 Do you do India delivery?
A. 3 Yes we do deliver within India. It takes anywhere between 1-3 days to deliver within India.
 
Q. 4 Is part delivery possible i.e. some cards to India and rest to one or more countries?
A. 4 Yes, should wish to send some cards to India and rest to one or more countries than that is possible. In this case please send your order over email. Shipping to each country will be charged separately. Infact you will save lot of shipping cost as compared to other countries, if you are shipping to India.
 
Q. 5 How do we track an order?
A. 5 Once the shipment goes out, we send you an email with the tracking details i.e. airway bill number and website to track the shipments. You can go the website and keep a track on your shipment.
 
Printing related Questions:
Q. 1 Do you provide printing services? What are the printing charges ?
A. 1 Yes, we provide complete printing services. Our printing charges are US $ 40.00 charged for Min. 100 cards and then US $ 20.00 for each multiple of 50. It includes cost of printing custom invitation text on innerleaf or upto two insert(s) and bride - groom name, date of wedding, return address etc. on envelope (excluding guest name printing).
 
Q. 2 What is the procedure for proof ?
A. 2 Proof Procedure:-
You can send us the wordings in word or text format as an attachment with e-mail to info@weddingcardshoppe.com . We will send the first version of proofs with 24 hours in JPEG image file format. You can view the proof and suggest us the corrections/ updations/ alterations (if any). In case if there are corrections we will again send you the corrected JPEG for proof. The process will be repeated till it is final. Only after your clear Green Signal the job goes for printing. Cards are screen printed in high quality with a full proof procedure for quality check.

You can refer to Wedding Wordings for wedding invitation text, Wedding Symbols for wedding symbols and Fonts for Wedding Invitations for Font choices.

In case you want the design in a particular font you can always tell us the name of font (or send us the font file as an attachment with e-mail), we will design accordingly.
 
Q. 3 What are the font choices I have for my wedding card ?
A. 3 In wedding invitations, normally script fonts are used. We can prepare matter in different fonts and styles and based on your choice and feedback we will design the matter till your satisfaction. We can print cards in all languages e.g. English, Hindi, Gujarati, Punjabi, Tamil, Arabic, Spanish, French, Dutch etc.

Click here for Font choices
http://www.weddingcardshoppe.com/Wedding-Invitation-fonts.htm

In case you want the design in a particular font, which is not listed on this page you can always tell us the name of font (or send us the font file as an attachment with e-mail).

 
Q. 4 Can you suggest me Wordings for wedding invitation, RSVP card, Thank you card etc. ?
A. 4 You can select appropriate text for your card and related symbols from the links specified below:
The wordings choice is available at:
http://www.weddingcardshoppe.com/Wedding-Invitation.htm
 
 
Q. 5 Do you provide printing for the guest names / guest list as well ?
A. 5 Yes we do provide the printing for the guest names on the cards. The printing charges for the guest names will be additional (charged according to per guest name and his address). You can send us the guest names/list on our e-mail address info@weddingcardshoppe.com
 
Q. 6 Can you print the card in two languages, for instance English and Tamil ?
A. 6 Yes we can print in any language. All you have to do is to provide us the text matter typed in word document and attach the font used to type the material. We can print in any language. In addition to this, we can print one card in two different languages. You can send us the text to us at info@weddingcardshoppe.com
 
Q. 7 Can u print some cards for bride side and some for groom’s side ?
A. 7 Yes this is fine. If both have chosen a different card or have same card but different text, separate masters and proofing has to be done. So printing is charged for minimum 100 and than in multiples of 50 for each side.
 
Q. 8 Does your website name/advertisement is printed there on the invitation card?
A. 8 Yes, all of our cards have our website url on the back of the envelope. But we can remove it on customers request.
 
Q. 9 Can I put die-cast symbol of my choice ?
A. 9 Yes you can put die-cast symbols on the card. It is counted as One Printing Area
You can see available die-cast symbols at below link:
http://www.weddingcardshoppe.com/Die-Casted-Symbols.htm
 
Q. 10 Can I print Initials or logo or symbols of my choice ?
A. 10 Yes you can print Initials or logo on the card. Should you wish to send your own logo, it is preferred you send Black and white 300 DPI (or high resolution) pdf or jpeg file.

The Symbol choices are available at:
http://www.weddingcardshoppe.com/Wedding-Symbols.htm
 
Q. 11 Can I choose and print text in the card for any other event other than wedding ?
A. 11 Yes, you can use the invitations, for any occasion. We infact promote, using invitations for different occasion other than wedding. Wordings can correspond to the event.
 
Add On Items related Questions:
Q. 1 Do you provide add-on cards e.g. RSVP, Thank You cards?
A. 1 Yes, we provide full range of Save The Date Card, RSVP Card, Thank You, Mehandi, Garba, Cocktail, Table/ Place Cards,  etc. add-on cards. Please e-mail us at info@weddingcardshoppe.com  to enquire about pricing of these cards. If you want we can send you the free samples of RSVP Card, Thank You Card, Place Card, Program Card etc. Please mention in the special remarks.
 
Q. 2 Can I add extra pages / inserts in the card ?
A. 2 You can add extra inserts to your card if the text for wedding is more. The charges for extra inserts and their printing will be extra. You can e-mail about the requirement for extra inserts in the special remarks section while making order or simply e-mail us at info@weddingcardshoppe.com
 
Q. 3 Will Add on cards match the main card?
A. 3 Yes, we try and match the add ons to the main invitation both in terms of paper and design. This is the basic strength of our site as the designs are our own and papers are always in ready stock. We are happy to make various things as needed in matching to the main invitation you choose to order.

In digital proofs we show exactly what paper and color is used to make add on items. Should you have any doubts or clarifications, please check immediately with the proofing department.
 
Q. 4 Can I buy extra envelopes? Do you provide plastic envelopes/sleeves to protect the cards ?
A. 4 Yes, you can purchase extra envelopes, for your cards. We do provide plastic covers / sleeves for the envelopes, to keep the envelopes safe. There will be extra charges for the plastic covers as they do not come along with the original card.


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Our website facilitates buying samples. Cost of samples is fully adjustable in later bulk order.
All Printing Services provided at additional cost.
For more information please contact us at info@weddingcardshoppe.com .
 


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